some sage advice on choosing your ISP and an astute commentary on business stategy

https://community.plus.net/t5/Plusnet-Feedback/Why-I-have-left-Plusnet/m-p/1389353

Really worth reading the whole thing, here’s why:

“When I joined Plusnet they /snip\ enjoyed steady growth through word of mouth and the referrals system.  When they were bought by BT the whole approach changed.

It is now apparent that the over-riding aim of Plusnet’s management is to gain customers which is why /snip\ The /snip\ result has been a lot of users who bitterly regret coming to Plusnet have suffered the consequences of the poor support and leave again at the first opportunity. /snip\ The changed approach has also had other consequences:

  • It has changed the type of users /snip\ who want the cheapest deal and still expect first class support; they will show no loyalty at all and will leave again as soon as they are out of contract and a better offer is available./snip\
  • Developers are continually engaged preparing for new campaigns and small tweaks that could make improvements for existing users never rise to the top of the development stack.

What Plusnet don’t seem to realise is that just gaining new users isn’t the only way to increase the total user base – keeping your existing users happy is just as important. Plusnet’s churn rate is probably as high if not higher than any other ISP’s.

/snip\ Instead we’ve seen support so overwhelmed /snip\ They tried to blame it on “their suppliers” but it was strange that I saw no other ISP indicated they were having such problems. That was the final straw!

 

Go read it. And switch!

 

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“Your daughter is willful and determined. I wish all children — especially girls — were allowed to roam free. May she never change.”

From the Washington Post, via Facebook
~

Dear strangers, please stop telling me my active daughter might get hurt

 November 1, 2016
supergirl
Here’s the link, read that first, appreciate its goodness, then come back here for my half-baked.
 https://www.washingtonpost.com/news/parenting/wp/2016/11/01/dear-strangers-please-stop-telling-me-my-daughter-is-in-danger/?utm_term=.a75a1f3a2730
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These half-baked musings are lifted directly from Facebook, I’m making no attempt to disguise that. I’m also assuming that my lovely friends won’t mind…
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Comments
Arthur Battram
Arthur Battram How did you find this, Penny Wilson? One of your colonial chums, I bet.
That mum is you. Mother Of The UberWeasel.
The author is a doppelganger personality of you.
Now we need to know if the supergirl (probably a model photographed for the article, shame) becomes WHATSHEISDESTINEDTOBE. So we’ll just have to wait.
What’s interesting about this is Penny Wilson. You are a mum. And your motherness is always present in your playwork. I can’t think of another playworker who has their motherness so clearly woven into their playwork. Contention: most women playworkers are doing older sister, or older brother, even the ones that are mums?

 · Reply · 12 mins · Edited

Manage

Arthur Battram
Arthur Battram Actually, Eddie Nuttall, that piece you did here on FB about taking Jesse on a Felix daytrip, *that* was evidence of burgeoning fatherness in your playwork.
My playwork was just older brother stuff. 

I have no understanding of what older playworkers are like.

(I mean the ones that keep doing playwork, not the ones like me that move into training, or [shudder] management.)
I used to see playwork as a ‘young person’s game’.
Some male playworkers just carry on with the older brother schtick until it becomes embarrassing. Not ’embarrassing dad’ embarrassing: that’s the point, they aren’t channeling any fatherness.
You’ll all know one.
Even the ones that are dads don’t bring their dadness to work.

I find all this fascinating.

I’m surely in a minority.

https://www.quantamagazine.org

https://www.quantamagazine.org/first-support-for-a-physics-theory-of-life-20170726/

First Support for a Physics Theory of Life

July 26, 2017

Take chemistry, add energy, get life. The first tests of Jeremy England’s provocative origin-of-life hypothesis are in, and they appear to show how order can arise from nothing.

Wholeness: A Coherent Approach to Reality – David Bohm | Creative by Nature

https://creativesystemsthinking.wordpress.com/2014/10/01/wholeness-a-coherent-approach-to-reality-david-bohm/

Probably Bohm’s greatest contribution is his promotion of dialogue.

That’s dialogue as in listening, not dialogue as in Tony Blair, who hijacked the word.

Great Big Story : A Fold Apart: Origamist Robert Lang’s Incredible Paper Creations

https://www.greatbigstory.com/stories/folded-universe-the-astonishing-beauty-of-origami

Just astonishing.

And the practical applications are also breathtaking.

Organisation, management. 

One side of A4 indeed, o, managers.

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