The first word of Miles Davis’ autobiography is LISTEN. He described jazz as being about “freedom and space to hear things”
I often declare that I will write a book called “Everything I Learnt About Management I Learnt From Playworking.” A bit like a preschool version of Mark McCormack’s “Things they don’t teach you at Springfield Elementary”. (But I digress,and I’m also in danger of revealing my punchline.)
🎶 You can’t improvise if you don’t listen.
🏭 You can’t manage if you don’t listen.
🗽You can’t lead if you don’t listen.
Here are somebody else’s wise words about listening: please listen…
“They are always listening. Not just to the words we say to them, but those we say in their presence to others. That is their real learning environment. When we managers take that seriously, that’s when our people begin to make us better managers, the kind who think about the words they say and the tones we use with the people in our lives. They make us work to become the managers we’ve always wanted to be, if only because that’s the sort of person we want them to be.
“Our staff don’t learn anything from obedience other than how to command and control, a dubious education at best. They learn everything else by listening (and watching, of course). Real learning requires processing, repetition, time, and experience to fully comprehend. It takes place on their schedule, not yours, which is why it can seem as if they are not listening. But they are: know it, and strive to be the manager you want them to be. That’s the real work of management.”
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