Variance or deviance?

http://sethgodin.typepad.com/seths_blog/2015/02/variance-or-deviance.html

“Packaged goods, leadership or governance–when you expect (or demand) that people don’t deviate, you’re robbing them of their dignity and setting yourself up to be disappointed.”

And if you are a local council, or any sort of community imitative, we can go further and celebrate and learn from “positive deviance”

http://en.wikipedia.org/wiki/Positive_deviance

“The concept first appeared in nutrition research in the 1970s. Researchers observed that despite the poverty in a community, some poor families had well nourished children. Some suggested using information gathered from these outliers to plan nutrition programs.”

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